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shane G

1 reviews | Active since Jan 2015

03 May 2015, 20:57

NO NOTIFICATION OF PARCEL ARRIVAL/DELIVERY

On February earlier this year I order a replacement power cord from HP. I was given a tracking number RC***DE to track my parcel. I would from time to time check online for my parcel's where-abouts with no luck. I expected my local post office to contact me when my parcel arrived in Gordon's bay which they failed to do. Today I decided to place another order because the 1st order never arrived however before I could proceed I decided to have one last check online for my parcel and to my surprise I saw my parcel is on its way back to sender! I printed out a copy of the online tracing report which states that the post office notified me but I swear to God they never did because I always have my cell phone and check my mailbox regularly and I never received any form of communication from the Gordon's Bay post office regarding my parcel. Please Advise

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Replies (1)
SA Post Office
SA Post Office's reply04 May 2015, 10:33
Official
Hello HelloShane,

Your comment is noted and please be advised that a request has been sent to the Cape Mail International Mail Centre to have this item intercepted and we'll revert with an update as soon we receive feedback from the section.

We sincerely apologise for an inconvenience caused.

Regards,
Customer Service