No International parcel service

Since last year it has become nearly impossible to send or receive international parcels using the standard registered air mail service. My last two parcels took about 6 weeks for me to receive, and now I am waiting desperately for a small parcel that was sent from California on the 13/05/2015 and there is not even a scanned acceptance of this parcel out here. I guess that it is lying in a large pile of un-scanned parcels at the international mail centre, or it has been thrown in File 13! That is totally unacceptable, and now there is no practical way to send or receive small parcels like before.<br> <br> In my humble opinion, the Post office may as well shut it's doors! I have tried the customer service number at international mail but it is totally impossible to get through, and I have tried all time of the day. It allows you to hang on for around 5 minutes then it kicks you off the line. The normal PO customer care number sometimes works......if you are lucky, but they refer to the same data base that I can use online, and there is no record of my parcel at all. The management should be ashamed of themselves!