No International Deliveries -No Answer Call Centre

Firstly my wife has been to our local Post Office and they say they cannot assist with our request and tracking where our 2 parcels are. <br> <br> i have tracked the parcels online and one says that it has been attempted to be delivered twice which is utter ******* as my wife works from home with an assistant so there is always someone at home.<br> the second seems to be lost in translation and my guess is after it being stopped by customs there are items missing because its clothing... i say this because i have been down this road before<br> <br> i want answers on where my products are, R2200 has been spent on both orders, if they can't find it best they reimburse me