No information on Parcel

Still trying to get my parcel out of WITSPOS since 3 March. Just get automated responses from the Customer mail id.<br> Finally have a phone number at WITSPOS and their Customer Care area is all in a meeting!!!! They should rather be sorting out the problems.<br> <br> PE***ZA apparently lying around somewhere in Witspos.<br> <br> Can anyone help as to where I should now escalate this to - some sort of consumer board, newspapers, or can I now put in a case of theft to recover this?<br> How can the Post Office hide this major problem and not notify customers not to send mail to/from Johannesburg?<br> Mail getting through from all other major centres and small towns.