MR
Morne R
1 reviews | Active since Mar 2015
20 Mar 2015, 17:46
No Delivery or local tracking number for parcel
I've been waiting for my parcel for ages.<br> According to the seller the parcel should have arrived in South Africa before the end of February since it was already shipped at the beginning of February.<br> It looks like it hasn't been scanned into the system at Witspos JIMC.<br> Here is the international tracking number - RF***SG<br> <br> Bought it 2 months before as a birthday gift to get it before end of March.<br> <br> Please advise what is happening with my parcel, if you have it and if can be scanned and local tracking number assigned.<br> <br> Regards<br> M Ross
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SA Post Office's replyOfficial
24 Mar 2015, 12:10Hello AngryGuy531,
Thank you very much for your comment.
Your item was received in the country on 23/03/2015 and has been allocated local reference RI***ZA. We do try to deliver all goods within time scales set as according the UPU, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.We are truly sorry for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
Thank you very much for your comment.
Your item was received in the country on 23/03/2015 and has been allocated local reference RI***ZA. We do try to deliver all goods within time scales set as according the UPU, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.We are truly sorry for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
SA Post Office's reply24 Mar 2015, 12:10
Official
Hello AngryGuy531,
Thank you very much for your comment.
Your item was received in the country on 23/03/2015 and has been allocated local reference RI***ZA. We do try to deliver all goods within time scales set as according the UPU, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.We are truly sorry for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
Thank you very much for your comment.
Your item was received in the country on 23/03/2015 and has been allocated local reference RI***ZA. We do try to deliver all goods within time scales set as according the UPU, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.We are truly sorry for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service