No delivery on international parcels

Can someone competent at the post office please tell me what the hell is going on with international mail. I had 5 international mail items that was posted to me on 5 Jan 2015. I received 2 of them more than a month ago. Still awaiting the rest. <br> I know they are being held up at the international mail centre as the staff are not doing their work to process them. Your contact centre staff also just give poor excuses and do not even try to assist in any way. <br> <br> The postal items where send via normal mail but as with the 2 I received, should have a tracking number once processed the post office. <br> Also, I know you can also check under my name if there are any new postal items. The only helpful person in the post office it seems could help me by checking on my name previously. <br> <br> Check under my name please?<br> F J Stoltz or Frederik Stoltz<br> <br> DO NOT TELL ME THE STUPID ANSWER TO RAISE A QUERY WITH THE INTERNATIONAL POSTAL SERVICE THAT THE ITEMS WHERE SENT WITH. 3 ITEMS CAN NOT GET LOST THROUGH 3 INTERNATIONAL POSTAL SERVICES..THIS IS THE SA POST OFFICE NOT WORKING!