1 reviews | Active since Apr 2015
NO DELIVERY ON INTERNATION PARCELS
Can someone please help me. I had more than ten individuals international parcels posted to me since September 2014 to March 2015.<br> The items where send via normal mail. Please check check under my name, if there are any postal items.<br> <br> CHECK UNDER MY NAME PLEASE:<br> TEBOHO MOTSAATHEBE<br> 9 SEDER STREET<br> MAYBERRY PARK<br> ALBERTON<br> 1448,<br> <br> I have already checked with my various supplier's and they assured me that they indeed posted my items as previously. I've being using post office for receiving my parcels for the past 5 years, but what im experiencing since last year strike is uncalled for. Really poor service delivery,. <br> PLEASE DELIVER AND STOP WASTING MONEY ON YOUR ADVERT TELLING AS TO USE POST OFFICE AGAIN FOR SENDING PARCELS INTERNATIONALLY.
Thank you for your comment.
We are unable to pick records with the details provided above, unregistered is an unrecorded service and it is subsequently difficult to attribute the reason for non- receipt or delays as we cannot trace such items on our system.It is always advisable to opt for registered mail especially when sending important document as the service allow you to trace the whereabouts of your packages from a postage to a delivery point.
With the influx of mail articles processed on a daily basis chances of locating unrecorded letters are highly impossible hence the reason to have your mail registered to ensure that your mail is secured.
You may however advise the recipient to be on the lookout for the item.
Our apology for an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
We are unable to pick records with the details provided above, unregistered is an unrecorded service and it is subsequently difficult to attribute the reason for non- receipt or delays as we cannot trace such items on our system.It is always advisable to opt for registered mail especially when sending important document as the service allow you to trace the whereabouts of your packages from a postage to a delivery point.
With the influx of mail articles processed on a daily basis chances of locating unrecorded letters are highly impossible hence the reason to have your mail registered to ensure that your mail is secured.
You may however advise the recipient to be on the lookout for the item.
Our apology for an inconvenience caused.
Regards,
Customer Service