TA
Toni A

1 reviews | Active since Mar 2015

13 Mar 2015, 16:43

No Delivery of international parcel

I had a parcel ( tracking number RS***GB ) sent from the UK on the 14 Jan 2015 as international track and signed for - which was only scanned in at JIMC on the 20 Feb - it is almost the 20th March a whole month later and still no site or movement of my package. <br> <br> No one can tell me where it is and all your system says is :<br> 2/20/2015 7:03 PM Arrival at inward office of exchange JIMC A <br> <br> This has become ridiculous and I can't keep chasing after people who don't answer phone calls or emails - something that should've taken between 5 - 7 working days has now taken almost two months to get to me. <br> <br> It would be appreciated if I can get some sort of feedback as to when I should expect to have my parcel sent to my local post office.

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Replies (1)
SA Post Office
SA Post Office's reply19 Mar 2015, 10:53
Official
Hello t_alex,

Thank you for your comment.

Your item cleared customs on 18/03/15 and will be dispatched out to your local post point in due course.

Our apology for the delays and an inconvenience caused.

Regards,
Customer Service