cM
cleopatra M
1 reviews | Active since Nov 2012
26 Feb 2015, 12:42
No Delivery
from the 15th feb been trying to contact the HUB regarding the above parcel which has been in transit since the 10th nobody answers the calls get to be put on hold for two hours .Email was send through the customer service which was given Ernest Dlamini and Rebecca Dladla tel no 011 961 -6000 which have sent the email on the 12th ,20th and also on the 24th asking where and when will I get the parcel of which none rep**** ... requested them on the 12th to change delivery address ... this parcel arrived in south Africa on the 12th of jan and is now over a month and I am still waiting ,,, Parcel no RK***CN<br> <br> Thanks <br> <br> Cleopatra<br> <br> <br> <br>
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Replies (1)
SA Post Office's replyOfficial
02 Mar 2015, 12:58Hello fld,
Thank you for your positive comment.
We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by our staff members at the International Mail Centre. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your compliment has been relayed to Ernest and Rebecca's's manager for an appraisal due to them.
Once again thank you for your positive feedback.
Regards,
Customer Service
Thank you for your positive comment.
We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by our staff members at the International Mail Centre. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your compliment has been relayed to Ernest and Rebecca's's manager for an appraisal due to them.
Once again thank you for your positive feedback.
Regards,
Customer Service
Best regards,
SA Post Office's reply02 Mar 2015, 12:58
Official
Hello fld,
Thank you for your positive comment.
We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by our staff members at the International Mail Centre. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your compliment has been relayed to Ernest and Rebecca's's manager for an appraisal due to them.
Once again thank you for your positive feedback.
Regards,
Customer Service
Thank you for your positive comment.
We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by our staff members at the International Mail Centre. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your compliment has been relayed to Ernest and Rebecca's's manager for an appraisal due to them.
Once again thank you for your positive feedback.
Regards,
Customer Service
Best regards,