RB
Rejeanne B
1 reviews | Active since Nov 2010
15 Apr 2015, 10:33
No customer service or answering of phones
I have a package that came from overseas, for the last 3 weeks it has been at the JHB hub, and has not moved at all to be delivered. I am getting really fed up, i have send numerous emails, none which have been answered and countless phone calls goes unanswered after you have been holding on for hours. If i do not get an answer soon, ill be seeking legal advice since the post office service is holding on to personal property without any due course.
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SA Post Office's replyOfficial
15 Apr 2015, 10:59Hello Insti25,
Thank you for your comment.
Your item cleared customs on 01/04/2015 and is in a process of being forwarded to its intended location. Your local tracking number is II***ZA.
we apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item cleared customs on 01/04/2015 and is in a process of being forwarded to its intended location. Your local tracking number is II***ZA.
we apologise for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply15 Apr 2015, 10:59
Official
Hello Insti25,
Thank you for your comment.
Your item cleared customs on 01/04/2015 and is in a process of being forwarded to its intended location. Your local tracking number is II***ZA.
we apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item cleared customs on 01/04/2015 and is in a process of being forwarded to its intended location. Your local tracking number is II***ZA.
we apologise for the delay and an inconvenience caused.
Regards,
Customer Service