No customer service

I have been trying to get hold of someone for the past 3 days on the following numbers:<br> ***<br> ***<br> ***<br> ***<br> <br> <br> The phone just rings, I have been trying to get my parcel that in from China on the 15/04/2014, a month is gone and I cannot get help on this.<br> <br> I was told I need to contact the above numbers in order to get my local tracking code.<br> The tracking number is RO***CN<br> please can someone assist me. I cannot sit and wait on the phone for someone to answer and when the phone does get answered the person on the other side cuts the call.<br>