TL
Tshepho L
1 reviews | Active since Jul 2009
20 Mar 2015, 10:15
No call response
Good Day,<br> <br> I have been calling SAPO customer line for the whole week with no one answering my calls. I have a parcel stucked at customs and would like to know if is possible to collect it by myself from JHB INT MAIL HUB.<br> <br> I am desperate for this parcel and please advise. My tracking number is RI*** OR RS***NL<br> <br> Thanks
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SA Post Office's replyOfficial
24 Mar 2015, 10:33Hello tsyhepho,
Your item is still held at customs and was last scanned at the section on 08/03/2015.Please note that customs clearance will be lengthy as the section is working on clearing the backlo and you are welcome to keep record on it by sending us an email on ***.
or you may track it further by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.htm
Please accept our sincere regret for the delay and an inconvenience this may have caused you.
Warm regards,
Customer Services
Your item is still held at customs and was last scanned at the section on 08/03/2015.Please note that customs clearance will be lengthy as the section is working on clearing the backlo and you are welcome to keep record on it by sending us an email on ***.
or you may track it further by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.htm
Please accept our sincere regret for the delay and an inconvenience this may have caused you.
Warm regards,
Customer Services
Best regards,
SA Post Office's reply24 Mar 2015, 10:33
Official
Hello tsyhepho,
Your item is still held at customs and was last scanned at the section on 08/03/2015.Please note that customs clearance will be lengthy as the section is working on clearing the backlo and you are welcome to keep record on it by sending us an email on ***.
or you may track it further by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.htm
Please accept our sincere regret for the delay and an inconvenience this may have caused you.
Warm regards,
Customer Services
Your item is still held at customs and was last scanned at the section on 08/03/2015.Please note that customs clearance will be lengthy as the section is working on clearing the backlo and you are welcome to keep record on it by sending us an email on ***.
or you may track it further by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.htm
Please accept our sincere regret for the delay and an inconvenience this may have caused you.
Warm regards,
Customer Services
Best regards,