No assistance with payment for parcel delivery

Hi there,<br> <br> We have some items being shipped via post from the US. On Friday a courier turns up at our office and ask for a cash payment for delivery. As a company we don't do cash payments to drivers. The driver left an invoice and a phone number and said we should phone to re-arrange delivery. <br> <br> There are no banking details on the invoice. We tried calling the number on the invoice repeatedly, as well as the customer service number of the web stie and the local post office. No one answered the phone excpet for one person at the Bright Water Commons Post Office who was unable to assist.<br> <br> We need to know banking details to pay, who to send proof of payment to and when our parcel will be re-delivered. Can somone please contact us to provide is with the details? <br> <br> The tracking number is ii***za<br> <br> thanks