WS
Willie S
1 reviews | Active since Mar 2010
10 Feb 2015, 11:58
No answer after more than an hour holding on
I am trying to track a parcel and nobody answers the phones did hold on form more than an hour and 10 minutes on any of the numbers *** or *** etc, this is very frustrating, can you please provide me with the tracking number needed or at least get the guys to answer the phones.<br> <br>
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SA Post Office's replyOfficial
12 Feb 2015, 11:08Hello willieswa,
Your comment is noted and we are sorry you were unable to gain access to our Customer Care Centre. The section is currently inundated with high call volumes owing to the recent strike that has affected operations at our Mailing Hubs.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Warm regards,
Customer Service
Your comment is noted and we are sorry you were unable to gain access to our Customer Care Centre. The section is currently inundated with high call volumes owing to the recent strike that has affected operations at our Mailing Hubs.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Warm regards,
Customer Service
SA Post Office's reply12 Feb 2015, 11:08
Official
Hello willieswa,
Your comment is noted and we are sorry you were unable to gain access to our Customer Care Centre. The section is currently inundated with high call volumes owing to the recent strike that has affected operations at our Mailing Hubs.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Warm regards,
Customer Service
Your comment is noted and we are sorry you were unable to gain access to our Customer Care Centre. The section is currently inundated with high call volumes owing to the recent strike that has affected operations at our Mailing Hubs.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Warm regards,
Customer Service