YW
Yvonne W
1 reviews | Active since Jul 2013
26 Mar 2015, 12:03
No answer
Phoning the call centre number ***gets answered by an automated voice and then you hold on for over 7 min and the call never gets answered by someone.<br> <br> Pathetic!!!<br> <br> If you would spend less time striking and more time at work, maybe we would get service and will not take everything to private companies for shipping / getting post etc.
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Replies (1)
SA Post Office's replyOfficial
27 Mar 2015, 11:34Hello yvonnev2,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Best regards,
SA Post Office's reply27 Mar 2015, 11:34
Official
Hello yvonnev2,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Best regards,