Never get any reply from Customer Service at SA Post Office!

<p>I have written on numerous occations to ********** and ********** and never hear back. </p> <p> </p> <p>I have 2 parcels stuck in Johannesburg customs for more than a month and no-one can tell me when the Post Office is going to actually do their work that they get paid for?</p> <p> </p> <p>Parcels: RR ********** 15GB and RU ********** 46CN</p>