1 reviews | Active since Oct 2014
Never contacted me
I was never contacted to come and collect my parcel that was coming in from overseas. Eventually 4 months later i found out my parcel did arrive and that it was unclaimed and now it is being sent back to the seller. The status is currently that it is at the johannesburg international mailing centre. I cant let that product leave the country because then i will never get it back because i dont have contact with the person who sent me the package. The tracking number is RH***CN 0lease if you can help me to get my parcel it would be dearly appreciated. And i think it is very unprofessional of the post office to have never told me my parcel had arrived. Infact i was standing in the post office one day collecting my post and i got a few items while this package was in their post office and they did not give it to me then.
Thank you for your comment.
The above mentioned item was scanned and received in the country on 19/12/14 and was scanned at Tshwane for the Silverton branch on 05/01/2015. It was kept at this office for the prescribed period of 30 days after which it was returned to the sender as unclaimed.
We have sent a request to the International Mail Centre for the dispatch particulars and have asked that they intercept it and have it sent back to your branch provided that it hasnt left yet.
Thanks and regards,
Customer Service
Best regards,
Thank you for your comment.
The above mentioned item was scanned and received in the country on 19/12/14 and was scanned at Tshwane for the Silverton branch on 05/01/2015. It was kept at this office for the prescribed period of 30 days after which it was returned to the sender as unclaimed.
We have sent a request to the International Mail Centre for the dispatch particulars and have asked that they intercept it and have it sent back to your branch provided that it hasnt left yet.
Thanks and regards,
Customer Service
Best regards,
