My parcel lost in space

<p>I am a musician . I ordered new strings online from the USA . This is a big expense for me . The parcel left the USA on 20/08/2016. I still haven't received it. The post office, as well as their customs department, are unable to help me because their system isn't picking up the tracking number. So the only conclusion I can make is that my parcel is lost . I get a feeling of inertia when dealing with SAPO officials Value : R3200. I know now that next time I must use a courier and not the post office.</p> <p> </p>