NB
Nina B
1 reviews | Active since Mar 2015
31 Mar 2015, 11:44
My parcel has been at customs from 4 March 2015
Could I please get some assistance, trackmyparcel shows that the parcel is still at customs, when will it be forwarded? SA Tracking number RI***ZA International Tracking number RR***ES. When I phoned early in March to get the SA tracking number the gentlemen said it takes 3-5 working days for the parcel to proceed through customs.<br> <br> I would appreciate any information I could get<br> <br> Kind regards<br> <br> Nina Brazer
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SA Post Office's replyOfficial
07 Apr 2015, 11:29Hello ninabrazer,
Thank you for your comment.
are truly apologetic for the huge inconvenience we have caused you. The reason your item hasn't been delivered yet is because our customs department is currently experiencing delays with regards to the processing of registered articles and please be informed that your item will be delivered accordingly once the backlog is cleared.
You are welcome to send us an email on *** for any further updates on it.
Thanks and regards,
Customer Service
Thank you for your comment.
are truly apologetic for the huge inconvenience we have caused you. The reason your item hasn't been delivered yet is because our customs department is currently experiencing delays with regards to the processing of registered articles and please be informed that your item will be delivered accordingly once the backlog is cleared.
You are welcome to send us an email on *** for any further updates on it.
Thanks and regards,
Customer Service
SA Post Office's reply07 Apr 2015, 11:29
Official
Hello ninabrazer,
Thank you for your comment.
are truly apologetic for the huge inconvenience we have caused you. The reason your item hasn't been delivered yet is because our customs department is currently experiencing delays with regards to the processing of registered articles and please be informed that your item will be delivered accordingly once the backlog is cleared.
You are welcome to send us an email on *** for any further updates on it.
Thanks and regards,
Customer Service
Thank you for your comment.
are truly apologetic for the huge inconvenience we have caused you. The reason your item hasn't been delivered yet is because our customs department is currently experiencing delays with regards to the processing of registered articles and please be informed that your item will be delivered accordingly once the backlog is cleared.
You are welcome to send us an email on *** for any further updates on it.
Thanks and regards,
Customer Service