Must be grateful for rude service, I mean NO service

<p>On 28 February 2017 around 15h00 I went to the Albemarle post office to renew my car license.</p> <p>After waiting 20 minutes to be helped, I was abruptly received by the so called Post master Johan. </p> <p>I was rudely handed the document to complete to obtain said license, and after completing it I fell back in the que.</p> <p>Once I made my way to the front again, Johan rudely said that he is closing his cubical he has his own work to do I must wait for the other lady to help me. I then moved to the other que. </p> <p>Johan then proceeded to assist an elderly gentleman who was actually standing behind me - his cubical still open? With confusion I looked at him and just stared. </p> <p>Johan then shouted at me from behind his bulletproof glass, waving his point finger at me like a naughty dog, to not roll my eyes at him, he is the boss in this office and I will do as he says - I must be grateful that he is actually here and I must appreciate his help? (What help, I am confused?) This in front of 6 other people also waiting in the que.</p> <p>Johan belittled and humiliated me in front of everybody because I refused to fall in line with his commands.</p> <p>Once it was my turn with said other lady, he then came and gave her something else to do, thus making me wait even longer and proving his point to show me that he is indeed the boss and behind his bulletproof glass his reign of terror will continue.</p> <p>It is rude useless arrogant men like Johan that give government employees a bad name and this man should not be in the position he is. He has no respect, no leadership and absolutely no idea what customer service is about.</p>