Money order system offline - 2 weeks, no solution?

How can the money order system be offline for two week?<br> Have been trying since Friday 30th to redeem a postal order. First the Rosebank post office had no working photocopier for a copy of my ID. I came back with a copy to be told the money order system is offline. I visited again later in the day, same story. Since then I've been calling to see if the system is online. STILL OFFLINE?<br> What kind of useless service is that? Imagine going to ABSA and they say, sorry we're offline, no idea when online, try come back tomorrow, or next week.<br> And no-one one can tell me when it will be back online - maybe tomorrow, maybe next year.<br> This on top of ****** speed services parcels, lost post, late magazines (4 months) and bills, strikes etc.<br> Has this \who cares"attitude infected every section of the post office?<br> Please"