BM
Bradley M
1 reviews | Active since Mar 2009
25 Apr 2015, 15:31
Missing Parcel - AS USUAL!!!
I posted a parcel on the 12-02-2015 which never arrived, PA***ZA, since this parcel was insured I opened a claim - CLAIM REF 29329/Y, I received a letter from Yolanda Janse Van Rensburg on the 18-03-2015 stating that that the matter was being attended to. IT IS NOW THE 25 APRIL and I have still heard nothing and have not been re reimbursed. She was e mailed on the 13 April which was just ignored. PLEASE PROVIDE FEEDBACK ASAP.
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SA Post Office's replyOfficial
28 Apr 2015, 08:48Hello dvd1132,
We hereby acknowledge receipt of your query.
The matter has been forwarded to our Customer Service team and one of our officials will contact you with a possible update on your claim.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
We hereby acknowledge receipt of your query.
The matter has been forwarded to our Customer Service team and one of our officials will contact you with a possible update on your claim.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
Best regards,
SA Post Office's reply28 Apr 2015, 08:48
Official
Hello dvd1132,
We hereby acknowledge receipt of your query.
The matter has been forwarded to our Customer Service team and one of our officials will contact you with a possible update on your claim.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
We hereby acknowledge receipt of your query.
The matter has been forwarded to our Customer Service team and one of our officials will contact you with a possible update on your claim.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
Best regards,