MISSING PACKAGE

I orderd from Ashley Jewels was at JHB INT CENTRE HUB on 2015/11/25. On 2012/02 at GERMISTON HUB. Received at Brakpan North on 2015/12/03. I tracked it on the internet, when I went to the Post Office they say they don\t know what happend to it. Tracking no RT***HK "