Missing mail of my customers

I am furious about the service rendered by SAPO. It is totally unacceptable. I tend not to make use of SAPO in future, rather couriers. My parcels from overseas as well as my clients' parcels does not reach their destinations respectively 1 and 7 August. <br> <br> I belief that Witspos Hub is the culprit. Everything is piling up there. Should we be lucky to find our parcels again? Please HelloPeter I ask your assistence in this regard. <br> <br> Thank you.