Missing international parcels,No trace,Computer shows starnger's delivery Name

Hi I have concerns with missing parcels and a duplicate letter sent to me to fetch my parcels from the Meadowlands post office. I started using the post office services in late October 2017 when I fetched parcels I bought internationally I received the 2 parcels but I didn't get the parcel which was to arrive 3rd of Dec. I thought maybe there might be a delay and it will arrive February 2018 but got nothing.

I received a notice to fetch a parcel and when I went to the Meadowlands post office on 8May 2018,a consultant names Tumi helped me. She checked the system and it showed the item was delivered. I asked how that was possible as I always fetch my parcels,she asked for my ID again and on the computer it was a male person that received it,she asked if I had not sent anyone to fetch the parcel and I again told her that I fetch them myself.

I got upset and asked my parcel was on a stranger's name and told her to check the missing parcels from December and the other 2 which didn't arrive late February 2018.She again like the other times have me their log book to check my name & parcels if they were on there. Only once since last year October that my name showed, I've fetched my parcels 3x and 1x last year.

I notice the was Lebo without a suname on diffrent months this year,I asked her how do they know which Lebo it is that was written to have received parcels when there's no surname there and I'm missing 3x paddles.She said she'll try to find the person who delivers the parcel then call me next morning. She did call and said she is waiting to find out more from the delivery guy. On Friday 11May 2018 minutes before 4pm,Tumi's collegue Muzi,called to ask what type of parcels was I supposed to receive and gave me an email address to send the tracking numbers too. The email address was invalid,I got a call from Muzi again and I asked for a different email address,he gave me the Zola post office email giving reason that the meadowlands email doesn't work. Till now they have not gotten back to me, I had also informed him of parcels I was supposed to receive on the 4th May2018 and nothing yet.

Concerned: Lebogang Florence Baepi