Mail will be sent back because post office personnel refuse to help

Each employee stated here: Disipi Bakang, Lindiwe Shilaluke, Jacqueline Abrahams and all the personel handling our very precious mail on email adress *** are responsible for our emails requesting info on packages. They have been blatantly ignoring me as I request information for my post. Last year they were helpful but it has now turned quite cruel and no one is responding to my very simple request.

The same team has been responsible for having a delivery of mine sent back to the country of origin before and I pardoned the mistake although I was very upset. I now realise I shouldn’t have because I am being treated like an imbecile and like I am not deserving of sound service. I need urgent resolve but most importantly, urgent information on the whereabouts of my packages as they have been in the country for months. I will need to be compensated if this team’s past mistake is repeated. I have been nothing but patient and kind and all I keep losing is money and time.

Disipi Bakang, Lindiwe Shilaluke, Jacqueline Abrahams and all the personel handling our very precious mail, I cannot believe the neglect and carelessness you have rather chosen to handle me and many of my friends and family with. As a customer who is at your mercy I feel spat on.

Please may I have a response and valued assistance on this matter