Lost parcels

The 2 below parcel got lost at postoffice, i have completed the inquiry forms<br> RF***SG - RI***ZA this parcel Jacoba Mare asked me to fill in the form till this day she has never contacted me.<br> RS***NL - RI***ZA - I also filled the enquiry form at Bramley no feedback on refund or my parcel this parcel left JIMC and never arrived at local post office.<br> <br> Good day Boitumelo Tseleng<br> RF***SG - RI***ZA was received at Glenvista post office on the 05/09/2014, the item was under investigation with SARS.<br> Kindly visit the branch office and verify the matter with them, you may be required to complete an query form please bring the ID Book and the invoice for the item.<br> RS***NL - RI***ZA dispatched to Bramley post office on the 20/11/2014, but cannot be located.<br> Kindly visit the branch office and complete an enquiry form, so that a formal investigation can be in process.<br> <br> Kind regards,<br> Eugenia Nobuhle Kekana<br> <br> Customer Services Consultant