Lost parcel, dropping call centres attempts

I ordered a parcel in mid September 2017 from China to Cape Town. The parcel left internationally on 27/09/2017, and was last seen at JHB Mail Hub on 6 October 2017.

I called the Rondebosch PO today, 29 Nov 2017, only to be told to call ********** . I was told the parcel was last scanned in JHB, but that no local tracking number had been assigned. I was told to call JHB directly to get further assistance.

JIMC, on ********** had me on hold for 10 minutes, only to cut the call on me while I was waiting. ********** simply rings to no end.

The parcel, international tracking RG ********** 65CN, needs to be located and sent to it's final destination ASAP. This poor show of accountability by SAPO is a joke.