Lost parcel

<p>Hello,</p> <p> </p> <p>I sent parcel number PE 897 207 395 ZA on 25.04.2017 and my clients still waiting for it and today is the 9th of June 2017, almost 2 months later. Her post office said is still in Cape Town, Cape Town saying is in transit. I emailed customer servicess on the 13th of may and Francinah Madzivhani rep**** on 22nd of may (9 days waiting for a reply) and she said the item questioned was scanned last on 24.04 at Bloemfontein and is still in transit then i asked so now is a month later and still ther??? no reply. Then I emailed on 26.05.2017 Wilma Botha and asked the same, why is taking so long and she forwarded the email to FRancinah on the 29th of May and Francinah forwarded the email to Moses Magodi on the 1st of June and until today no reply. Why must this take so long, why the people take so long to reply to an email and they just forward from one to another one? I need my parce, please find it. I think this is really disgusting service and stupid me I support post office a lot hoping that they will get better and improve service delivery but clearly is getting down the drain. Please reply ASAP. Regards. Florian</p>