MM
Masisana M
1 reviews | Active since Nov 2014
10 Mar 2015, 11:17
LOST PARCEL
<br> My Parcel was missing in June 2014<br> <br> I was advised to forward a Proof of Purchase and the consultant never responded <br> <br> After i followed up i was advised i was missing and no one signed for it <br> <br> It was a parcel was an online purchase i made on Ali express worth R 2500<br> <br> I want my parcel sent to we or to be refunded <br> <br> I have the email proof of my conversations with the consultants Mitchelle Rasuthu from Post Office Head office in Sauteing .<br> <br> ..i have had no Joy this parcel was never sent to Bloemfontein went missing within the Post Office Branches <br>
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SA Post Office's replyOfficial
18 Mar 2015, 15:26Hello masisanam,
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Best regards,
SA Post Office's reply18 Mar 2015, 15:26
Official
Hello masisanam,
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Best regards,