LOST PACKAGE

On 4 May 2019, we sent a package to my daughter in the US. After checking a month later, that status of the package online showed only that it was booked into the Paarl East branch. Three months later it still has the same status and the manager cannot give me me any other detail of what the status is. Neither does she know how to communicate to customers and wants no story to be heard than herselve. I want to know where my package is.

*** Anthony