LOST MY MAIL

<p>I sent a Mail on 12 May 2016 to a client of mine through the post as a first time customer. I then called the reciever a week later and she didnt get anything I called Plumstead post office where it was dispatched from and they told me i didnt have a tracking number so it couldnt be tracked and that there was nothing they could do.but when I sent it through mail not aware that i could insure it or that their were other methods of safer mail transport with the post.The sales lady said nothing to me about tracking numbers, she gave me a stamp and said how much i owed her. I then called again 2 weeks later to be told i needed to contact the Hub mail centre in east london seeing that my mail went there so i did and they said "that it is like finding a needle in a haystack" and that i could file a claim for the lost mail through USPS. So it is now a month later and still my client has not recieved her item in the mail. I then filled in the long survey in the USPS to file a missing mail only to be said multiple times that the server is experiencing a error 500 and when i wanted to save the draft search it said the same thing continuously. After filling it in and trying to save it multiple times the servers said it has timed out and i should reload the page and when i tried to go back to the page all my information was the gone.</p>