Lost items with no responsibility taken

Hi<br> <br> I currently have a number of incoming international parcels, some of which have been posted in August 2014 already!!!<br> <br> Unfortunately, I don't have any tracking numbers for these parcels (as this was the only shipping method available from the sellers), so SAPO takes absolutely no responsibility!!!!<br> <br> What about parcels that were either destroyed / damaged or ****** during the 2014 strike? How will customers (that paid a substantial amount in shipping) be compensated? When will SAPO take responsibility, especially in view of the fact that they got paid for a service that they did not deliver ? I see this as plain *****ing!!!<br> <br> I did not claim from the international sellers as we were told in 2014 that the strike is over and that the back log will be cleared - NOW I STILL HAVE NOT RECEIVED MY PARCELS IT IS TOO LATE FOR ME TO CLAIM, so the lost is mine. I don't think that is fair at all!!!!!<br> <br> How will customers be compensated? All that we get is generic answers that does not mean a thing!!!<br> <br> You e-mail customer service and will be very lucky if you get an response.<br> <br> Can anyone check if parcels can be picked up using my name and postal address?<br> <br>