Loss of income

I submitted 6 requestst for a postal box at the above post office in the last 6 months. On inquiry as to when this will be processed, I always gets the same answer, the manager will contact me. No one ever came back to me, despite the fact that the staff ensured me that there is multiple mailboxes available. Every time I just get asked to fill out another form. Mailbox rentals are not that expensive, but you would think that with the predicament the post office is in, that they would jump on every opportunity to get some extra Rand into the coffers, even if it is just the few bucks for a mail box rental. I eventually gave up the quest and went to Observatory where I got sorted out immediately. I had my mailbox number and key within 10 minutes from submitting the form. I now have to travel an unnecessary 5 km to go and get my mail, but at least I have a mailbox.