let's have a minute silence for SA

If only I had known about other couriers and could have avoided my parcel landing at Jhb mail hub at airport I've tried calling the number allday only to have the person cut the call what is going on are people there lazy ******** or busy flirting and chatting around with each other?absolutely disgusting I'm ashamed to have to contact Japan and advise that I could not get hold of anyone at SAPO minute silence for South Africa