LAZY STAFF

I’m writing this complain regarding my parcel that was sent from JHB to PMB on the 02 June 2020 (PA***ZA). Though the parcel arrived at Plessislaer PMB on the 12 June 2020 which is a long time buy I accepted that due to lockdown.

My problem is on the 22 June 2020 my father went to Plessislaer post office with the tracking number only to be told that the parcel did not arrived. I don’t think they bothered to check. I had proof that it was there because I checked on the website and also called the customer centre and they confirmed that the parcel was in Plessislaer. The following day which is on 23 June 2020 my mother went to the post office again to be told she must bring her ID document. Previous day the parcel was not there, following day it there, how strange? She went home and came back the same day to be told that the parcel was not there which was a pure lie. It shows that people who are working at this branch they are lazy they don’t take their jobs serious. Why lying that the parcel is not there when it there? I’m not happy at all with the service I’ve received, if people are not willing to do their jobs, they are many other unemployed people that can do their jobs. POOR SERVICE

Don't use post office for parcels.