LN
Lucky N

1 reviews | Active since Sept 2017

09 Nov 2017, 13:47

Laid back and poor service to customers

I am so disappointed with SAPO. I have items NO TRACKING NOS SA TRACKING NO DATE OF DELIVERY IN SA POST OFFCIE NAME 1 RQ 938 514 322 CN RI ********** 39 ZA 30 September 2017 Braamfontein 2 ANJ BE ***YQ 18 August 2017 Braamfontein 3 SYLAA 0 ********** 29 August 2017 Braamfontein 4 AA371 914 101 YN 23 September 2017 Braamfontein 5 RB 01 704 170 7LA 28 August 2017 Braamfontein 6 YT 172 240 659 ********** 6 September 2017 Braamfontein ***13 9 August 2017 Braamfontein 8 ********** 2161 3 September 2017 Braamfontein 9 CNAEL ********** 922850 15 August 2017 Braamfontein

Actually it's over 41 items that must be delivered

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Replies (1)
LN
Lucky N's update09 Nov 2017, 14:33
Reviewer Update
The Post Office has been *******ly holding many items from overseas. Most of these items had been lying there for over 3 months now as others dates back to early August 2017. Can you believe that I only managed to get 1 out of 44 items? I cannot believe this. I have numerous emails which I sent to ********** as well as telephoned over more than 4 times per business day and managed by incident to get my call answered at ********** for this. Worse, I was told the items must go to Wits Hub for price and localisation of tracking. I don't believe I will ever get any assistant from the sleeping department despite my efforts. The only parcel I managed to get, I had to go to my branch SAPO and they made effort as well as gotten me the local tracking numbers. I have pearled my eyes to see if there is anything ever that will happen from somewhere in this company. The service is actually below -50 and I am so shocked, how could items lie unmoved for 3 months? Let's see, they will only come to me by February 2019