1 reviews | Active since Mar 2009
Just staring at you...
I went to the post office in Queenswood, yesterday to pay an account. The system was off, I should try again later. About an hour later I'm back, the system I still off. I ask when they think it will be on and I'm told that I should call to hear if the system might be on again. In about 4 hours, I called 20 times (I have the call log to proof it). I went back again in the late afternoon (after 3) and was told the system is still off and that they told me to call. I show the lady the call-log on which she reponds that she did hear the phone ring and then just stared at me for a good 3 minutes, not responding on anything I asked. Why don't you just do everyone a favour and close this post office - it is some of the most pathetic service I've ever seen.
We are sorry to hear about the poor level of service experienced from the said branch. Your complaint has been escalated to our Retail department for corrective measures and please note that the responsible employee will be dealt with in accordance with our Disciplinary Code to amend the behaviour. We will therefore communicate the progress to you.
Once again our humble apology for the poor service and inconvenience suffered.
Warm regards,
Customer Service
We are sorry to hear about the poor level of service experienced from the said branch. Your complaint has been escalated to our Retail department for corrective measures and please note that the responsible employee will be dealt with in accordance with our Disciplinary Code to amend the behaviour. We will therefore communicate the progress to you.
Once again our humble apology for the poor service and inconvenience suffered.
Warm regards,
Customer Service
