Johannesburg International Mail Centre ( SA Post office) - Bad Service

I was at the Johannesburg International Mail Centre this afternoon (Monday 18th December) - there to collect a parcel of mine that had been there since the 4th of December, clients who came to collect their parcels including myself were not allowed to enter the premises - instead we waited at the gate in the sun with no one attending to us. Around 15:45 most of the staff members were already going home even though most of the people at the gate had not been assisted.

The most disgusting behaviour I experienced was from a gentle man who is said to be a manager by the name of Bradley - this gentleman was so rude when he came to the gate - only assisting certain clients, his tone of voice was so distasteful he was not prepared to listen to anything i was saying, even pointing a finger at me like I'm one of his buddies and instructing other staff members at the gate (I'm guessing they were security guards by their uniform) not to assist me.

As an individual who works in client service myself I am so shocked to experience such service - worse from a staff member who is supposed to be in a senior position.