JMCI A not picking up phones

<p>I bought items from a reputable company in the US. It was shipped on the 28th November 2016;and arrived in South Africa on the 2nd December 2016. Tracking status message has since been "....item has departed transfer airport in Johannesburg International, South Africa on 2nd December 2016 and is currently in transit to destination." </p> <p>I tried called JMCI A since Monday and they don't answer phones. My tracking number is EC ********** 15US</p>