JIMC STILL NOT ANSWERING PHONES

I have a parcel sent from China that has been addressed incorrectly and according to the International tracking number this parcel is at the Johannesburg International Mail Centtre. <br> <br> This is where the problem starts... I have been making around 10-15 calls per day to the number provided since 6 June (when the parcel arrived in country) Nobody bothers to answer the call and you instantly get the message \we are currently experiencing high call volumes..."This message is repeated for 2 minutes and then the call is disconnected.<br> <br> Postal Services is one of the most basic services in a supposedly developed country but is doing so much damage to the economy of this country. Why are we paying taxes if these people cannot be reached!!!"""