RS
Ross S

1 reviews | Active since Mar 2015

30 Mar 2015, 08:48

Jimc slow go

Hello, <br> I have a parcel stuck in customs and no one can tell me why. I have called numerous times, up to 45 minutes and no one can seem to answer the phones. My tracking number is RC***MY,please can someone tell me why is taking this long.

0
Replies (1)
SA Post Office
SA Post Office's reply07 Apr 2015, 10:16
Official
Hello Stobby ,

Thank you for your comment.

First and foremost , we would like to extend our sincere apology for the delay in communicating this information to you. Our Customer Service team is inundated with queries incited from items affected by mail delays and the Interanational Mail Centre.
Your item was scanned to Customs on 17/03/15 and your local tracking number is RI***ZA. It should be processed and forwarded to your local post point as soon as the situation has been stabilized.

Regards,
Customer Service

Best regards,