JIMC is useless!

This is directed at the JIMC and not the Post Office as a whole.

I placed the following order in August 2017. I have been waiting for it forever and have been to my local post office numerous times as I could see that the parcel did arrive in South Africa. It was held at the JIMC and it never came to my post office. They then sent it to the wrong post office. I received no notification of that from them.

Now I’ve been following up for continuously with the South African Post Office and they just told me that the JIMC has told them that parcel has now in fact been sent back to the sender. According to them it’s on its way back to Sweden. Bear in mind that it is now almost June 2018!

How the **** is this level of service acceptable?

The JIMC is pathetic! Never ever ever use the post office if it can be avoided. Use private companies like UPS, DHL etc.

Mark Barnes said there will be a turnaround at the JIMC, but it has in fact gotten much worse.

Now I have to contact the sender and ask them to send it again which the JIMC will surely **** up again. Maybe the JIMC can provide me with a refund of this extremely expensive parcel.

Just to be clear, the people at my local Post Office has been very helpful and has been on JIMC's back ever since I started inquiring about the parcel. I thank them for all of their help and patience and the trouble they have gone through to help me. It is the JIMC I have an issue with.