JA
Janel A

1 reviews | Active since Mar 2015

20 Mar 2015, 15:57

JIMC is pathetic!

My friend and I waited 3 hours in the queu to be helped and another hour plus for them to find our parcel which they have not. They expected us to leave our numbers but we can't travel here again to collect. They need to figure out their system and get a better one then maybe we would have not waited so long! JIMC should get better workers! I demand to get my parcel ASAP!

0
Replies (1)
SA Post Office
SA Post Office's reply24 Mar 2015, 12:35
Official
Hello Janelhime,

Thank you for your comment.

We have escalated your comments to the International Mail Centre Management team so that they look into the matter and they will revert to you with necessary feedback in due course.

We sincerely apologise for an inconvenience caused.

Regards,
Customer Service