CVDW
Charmaine Van Der Westhuizen
1 reviews | Active since Mar 2013
23 Feb 2015, 15:55
Jhb International Mail Centre (Hub)
Parcel has been stuck at Jhb International Mail Centre (Hub) since the 13th January 2015.<br> It has still not left the hub.<br> <br> International Tracking Number: RU***GB<br> South African Tracking Number: RI***ZA<br> <br> No one is responding to phone calls,<br> I have been at the hub numerous times, waiting for the parcel as the people go and search for it.<br> <br> How can one small parcel be stuck in one place from 13th January 2015?<br> <br> This is unacceptable
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SA Post Office's replyOfficial
24 Feb 2015, 12:33Hello Charmaine5057,
Thank you for your comment.
According to our records item: RI***ZA was last scanned at Customs on 13/02/2015 and you may e-mail a copy of your supplier invoice to them on *** so that it can be cleared and forwarded to your local post office.
Thanks and regards,
Customer Service
Thank you for your comment.
According to our records item: RI***ZA was last scanned at Customs on 13/02/2015 and you may e-mail a copy of your supplier invoice to them on *** so that it can be cleared and forwarded to your local post office.
Thanks and regards,
Customer Service
SA Post Office's reply24 Feb 2015, 12:33
Official
Hello Charmaine5057,
Thank you for your comment.
According to our records item: RI***ZA was last scanned at Customs on 13/02/2015 and you may e-mail a copy of your supplier invoice to them on *** so that it can be cleared and forwarded to your local post office.
Thanks and regards,
Customer Service
Thank you for your comment.
According to our records item: RI***ZA was last scanned at Customs on 13/02/2015 and you may e-mail a copy of your supplier invoice to them on *** so that it can be cleared and forwarded to your local post office.
Thanks and regards,
Customer Service