JHB INT MAIL CENTRE (HUB) - II***ZA

I am not entirely sure why SA Post Office has a call centre number, if no-one ever answers the phone, I get put on hold for +-10min and then the call drops. How exactly are customers supposed to get hold of you? The last time i could get hold of SA Post Office was 3 weeks ago in which the agent was not very helpful.

Secondly my parcel arrived over a month ago and still has not be delivered, it is absolutely shocking.

I have two parcels I am waiting for, one which is supposedly in JHB INT MAIL CENTRE, which I would like to know when it will be released? The second parcel I have no idea where it is because no one is able to give me a South African tracking number (International tracking number ********** 288).

It is an absolute disgrace, at the lack of response from SA Post Office. Clearly customer service no longer exists.