Its been 3 months since my parcel has been missing between JIMC and Wispos (SA)

Good day,

I still have not received my parcel that was sent from UK in April 2021 and no one knows about it.

I've been in contact with June PHIRI from JIMC who has been trying to assist to track the parcel with no success. June made a follow up and was advised that the parcel was dispatched to Witspos on the 25th May 2021. I called and asked for June as she was assisting but she was on leave when I called and the ladies who answered the phone @ JIMC told me that the phones were not working @ Wispos I mustn't attempt to call. I ignored her, looked up for a number, called and I was assisted by Lucky CHAUKE who has been very helpful like June but couldnt track my parcel until today.

This is a 3rd month without receiving my parcel nor direction as to where it is. I need to someone to explain what happened to my parcel from receiving it from the customs>Netcon (the spelling might be incorrect)>mailing centre>JIMC as Wispos has not received the bag which has many parcels not mine alone.

I am unhappy about the bad service offered by SA Post Office and will not recommend anyone to use their services.