****** items💔😭

Post Office South Africa I write this with a lot of sadness and utter disappointment. I have been awaiting for a package that was sent by my sister who resides in the United States of America. Throughout out the waiting period, i was tracking the whereabouts of the parcel. On Friday last week, I went to the Post Office in Hammarsdale to check on where the parcel was. I was then told that because I have the tracking number from the United States they wouldn’t be able to track it for me, and the tracking number required to be changed to ZA. I recieved the parcel with the same US tracking number it’s confusing but …. I called yesterday to check on the parcel in Durban. They then alerted me that the parcel was in Durban (Durmail Post Office Durban). They instructed me to arrive at the Post Office early in the morning at 8:00am. When I arrived at that time, they informed me that they didn’t have the parcel on their floor, and I was ordered to go to the nearest Post Office which was the one in Hammarsdale. When I arrived at that location, I was given the box and it was open. Only to find out that some gadgets were not in the box. These were Amazon tablets for kids,as you can see the orange box💔😭. The tablet was taken out then they put back the box with the tablet pouch💔😭.Second tablet was ****** with the pouch. The games that were programmed on the tablet were set to assist and stimulate my special child as she is developing, my child requires this tablet for stimulation. I am requesting for the employers to reinforce stricter rules for the employees and to insure that this never happens ever again. These items were important and were really going to assist the well being of my child. Imagine I had to pay R2900 for the parcel💔😭yet some items are ******.