JN
Jude N

1 reviews | Active since Mar 2015

06 Mar 2015, 09:35

It's 3-months my parcel is still at WITSPOS (HUB)

Item-Number: RJ-010-511-202-ZA <br> <br> Am just wondering what might have happened to my parcel i posted and the tracking system shows that it was last scanned on 17th - December - 2014. <br> <br> But has NEVER BEEN DELIVERED to its destination.<br> I have tried to follow up this issue on several occasions without sucess. They only keep on telling me to be patient BUT 3-months is a long time waiting for parcel delivery.<br> <br> Item Number: RJ-010-511-202-ZA was last scanned on: 2014-Dec-17.<br> Location last scanned: WITSPOS (HUB)<br> Currently has status of: In transit

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Replies (1)
SA Post Office
SA Post Office's reply18 Mar 2015, 09:10
Official
Hello kelly2015,

Your comment is hereby acknowledged.

Records indicates that your item was scanned and received at Witspos from the Arcon Park post office on 2014-12-17 and has no further track records. An attempt was made to locate the item further without any success and in this instance you will need to log a manual inquiry with the originating post point for an urgent ivestigation to be conducted.

Please allow me to express my sincere regrets for the frustration you must surely have experienced through this unfortunate ordeal.

Warm regards,
Customer Service