INTERNATIONAL POST STUCK AT JHB CENTRE SINCE MARCH!! NO UPDATES

My international postal item has been sitting at JHB INT MAIL since March this year. The item was last scanned on the 15th of April and after that there are no updates at all. It is almost June and this delay is ridiculous.

I have called every single phone number possible, and the few numbers that do answer tell me the usual story, "Theres a backlog" and nobody can tell me what is happening. This is very concerning as I asked the consultant "Do I have to wait 2 years for my item?!" and the consultant rep****, "I don't know". I then got given the customer care number to phone which I did not bother taking down at all as they NEVER answer their phones as I have tried numerous times before.

This is very infuriating as they do not respond on here either, us as the customer truly have no avenue to turn. DISGUSTING SERVICE, THE WORST ON THE PLANET!!!